Top > Business > Telecommunications > Call Centers > Equipment > Computer Telephony Integration

  See also:

• Business: Marketing and Advertising: Telemarketing: Automation  (2)
• Business: Telecommunications: Software  (122)
• Computers: Data Communications: Telephony  (195)

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	Chinese Simplified  (4)

» Alston Tascom, Inc. - A call center database information and network telephony system.

» CCS, Inc. - Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing.

» ChaseData Corporation - Sells predictive dialing systems and call center software for small and medium companies.

» Chrysalis Software - Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.

» Citel Technologies - Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.

» Computer Talk Technology - A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).

» Computer Telephony Solutions, Inc. - Offering interactive voice response, intelligent call routing and ACD software.

» ComTek International - Design, development, implementation and support of distributed CTI and IVR software solutions.

» Cytech Marketing Group, Inc. - PC based automatic and predictive dialers for lead generation and telemarketing.

» Dialogic Corporation - Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications

» Dialpro Northwest, Inc. - Providing call center and other CTI products for North American businesses.

» Eletech Enterprise Co. - Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations.

» Emerging Voice Technology, Inc. - Software development company specializing in voice applications development, call center automation and line quality testing.

» Genesys Corporation Homepage - Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email.

» Interactive Intelligence, Inc. - Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality.

» Interactive Telesis Inc. - Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication.

» IntraNext Systems - Offering the NextSys range of CTI client and server products.

» IP5 Corporation - Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software.

» Java (TM) Telephony API - Sun's JTAPI specifications website. Software provides various call center services.

» Komtel, Inc. - Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.

» MarkeTel Systems - Providing predictive dialers to improve the productivity of outbound call centers.

» MASTAR - Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.

» Maxxar Corporation - Full service provider of computer telephony integration and electronic data access solutions.

» NetCall Telecom - Intelligent telephony services for more efficient customer response, qualification and conversion.

» Noble Systems Corporation - Offering predictive dialers and intelligent inbound call routing products to support blended call centers.

» Periphonics - Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services.

» SynreVoice Technologies Inc. - Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems.

» TALX Home Page - Providing services and software including interactive voice response (IVR) and CTI.

» Telenet Solutions - Computer Telephony Integration consulting and systems installation specialists.

» U.S. InfoTel - Provides predictive dialing solutions for the call center industry.

» Welltech Computer Co., Ltd - Offering CTI products. Located in Taiwan.

» Windows to Technology - Solutions for business, telecommunication equipment.

» XTEND Communications - Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners

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